Holocaust survivor, psychologist and 'resilience' theorist, Boris Cyrulnik, sees empathy as instinctive, the cornerstone of humanity. This goes to the heart of my views about road-user interaction. When free to think for ourselves, we can, and usually do, act with empathy. But when straitjacketed by a set of rules that defy civilised values, we suffer from fallout in the form of "accidents", "road rage", and congestion. And we get unjustly blamed.
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